Improve Product Fullfillment and Automate Shipping with Serverless Functions

A mid-sized global product distributor required systems integration to automate shipping and customer communication for more than 500 orders per day.

Existing shipping systems and off-the-shelf connectors didn't enable the automation we wanted for our client. Building a series of rules and automation from over a dozen sales channels, we created event-triggered serverless functions with a database and integrated barcode and automatic scale to simultaneously improve fulfillment time and provide automated error checking.

Over the course of one 2 week sprint, the team at Agema Labs tied all the systems together with error notifications reducing full-time fulfillment staff from 4 to 1.5 FTEs dropping order error rate to less than 1%. Three years later, the company is processing more than 800 orders per day with only 1 full-time and 1 part-time fulfillment staff person.

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